Privacy Policy
Last updated: 1 February 2026. This Privacy Policy explains how EcoEconomics Academy collects and handles personal information when you visit the site, enrol on courses, request services, or contact us.
Introduction
EcoEconomics Academy collects and processes personal data to deliver learning services, manage enrolments, respond to enquiries, and provide corporate and advisory services. The data controller is EcoEconomics Academy, 146 Greenway Road, Cambridge, CB2 1TH, United Kingdom. Our phone number is +44 1223 456789 and our primary email addresses are [email protected] and [email protected]. We are committed to protecting your privacy and to complying with the UK Data Protection Act and UK GDPR where applicable. This policy describes categories of data we collect, the purposes and lawful bases for processing, storage and retention, your privacy rights, and how to contact us. We describe cookies and analytics below and provide instructions for exercising rights and raising concerns with the Information Commissioner's Office where appropriate.
Information We Collect
We collect information you provide directly when you register for a course, request a proposal, apply for admissions, or contact us. Typical data includes full name, email address, telephone number, billing and postal address, employer and job title, and details of the course or service requested. For some course activities we may collect project data you upload, including organisational analysis and project briefs. When you visit our website we automatically collect technical information such as IP address, device type, browser version, pages viewed, and referral site. We also collect cookies and analytics data to improve site performance and to deliver relevant information. For marketing communications we ask for explicit consent unless communications are necessary to perform a contract you signed. We do not collect special category sensitive personal data unless you explicitly provide it and consent to that use for a specific purpose.
How We Use Personal Data
We use personal data to: provide and manage course enrolments and learning materials; process payments and issue invoices; respond to enquiries and deliver requested proposals; personalise course recommendations where you consent to analytics cookies; communicate course updates and administrative information; and improve our services. Lawful bases for processing include performance of a contract (for enrolments and service delivery), legitimate interests (for security, fraud prevention, and running our business), and consent for marketing and analytics where required. We may also process personal data to comply with legal obligations such as tax or regulatory reporting. When processing is based on consent you may withdraw consent at any time and we will stop that processing promptly while retaining data necessary for contractual or legal obligations.
Cookies and Tracking Technologies
We use cookies to provide essential site functionality, to analyse site usage, and to personalise certain content. Essential cookies are required for navigation, forms, and security. Analytical cookies allow us to measure site performance and user behaviour using aggregated, pseudonymised data. You can accept or reject non-essential cookies using the cookie consent control on the site. Refusing analytics cookies will not prevent access to content but may limit personalised recommendations and aggregated usage reporting. Third-party services used for analytics may operate outside the UK; we use contractual safeguards and only share data necessary for the service. Further detail about cookies in use is available on request by contacting [email protected].
Data Retention and Security
We retain personal data only for as long as necessary to fulfil the purposes described in this policy and to meet legal, reporting, and auditing obligations. Typical retention periods include: contact and enrolment records for up to 7 years for accounting and certification evidence; application records for 1 year unless you request longer retention; and support correspondence for up to 3 years. We apply appropriate technical and organisational measures to protect data, including encrypted storage for sensitive fields, access controls, and periodic security reviews. While we take commercially reasonable steps to protect data, no electronic storage is absolute; please report any suspected breach immediately to [email protected] or by phone.
Your Rights and Choices
You have rights under data protection law including the right to access personal data we hold about you, to request correction of inaccurate data, to request erasure subject to legal and contractual constraints, to restrict processing, and to receive your data in a portable format where technically feasible. You may object to certain processing based on legitimate interests. For marketing communications processed on consent, you can withdraw consent at any time by using unsubscribe links or contacting us at [email protected]. To exercise rights, contact us with sufficient detail to locate the information required. We may ask for identity verification before fulfilling certain requests. If you are in the UK and remain dissatisfied after contacting us you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk.
International Transfers and Third Parties
We sometimes share personal data with trusted third-party processors for payments, hosting, analytics, and email delivery. Where data is transferred outside the UK or EEA we use appropriate safeguards such as standard contractual clauses or rely on adequacy decisions where available. We require third parties to use data only for contracted purposes and to maintain adequate security. We will not sell personal data to third parties. A list of key processors is available on request from [email protected].
Children and Minors
Our services are intended for adult learners and professionals. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child without appropriate consent, contact us and we will take prompt corrective action.
Changes to This Policy
We may update this policy from time to time. When material changes occur we will update the last updated date at the top of this page and, where appropriate, notify users by email or a site notice. Continued use of our services after changes indicates acceptance of the updated policy.
Contact and Data Controller
If you have questions about this Privacy Policy or wish to exercise your rights please contact: EcoEconomics Academy 146 Greenway Road Cambridge, CB2 1TH United Kingdom Phone: +44 1223 456789 Email: [email protected] For admissions-specific enquiries use [email protected].
You may also review our Terms of Service which describe contractual aspects of service delivery.